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Master ITIL 4 framework with comprehensive training covering Foundation, Managing Professional, and Strategic Leader for IT service management excellence and global certification.
Google 4.9 | 1231 Reviews
Google 4.9 | 1231 Reviews
Google 4.9 | 1231 Reviews
Google 4.9 | 1231 Reviews
IT, Computer Science, Engineering students seeking IT service management skills
IT managers, service desk professionals, and ITSM practitioners
Working IT Professionals
IT, Computer Science, Engineering students seeking IT service management skills
IT managers, service desk professionals, and ITSM practitioners
IT consultants and professionals seeking ITIL 4 certification and career advancement
8 sections • 51 lectures • 4h 36m total length
ITIL
IT Support Roles
INCIDENT MANAGEMENT TOOLS
TICKETING SYSTEM
TICKETING BENEFITS
JIRA Service Management Tools
Lab: Jira Management Tools
QUIZ
Hardware Trobleshooting
Network Troubleshooting Command
Hardware Tools
Lab: Trobleshooting
QUIZ
Network Security
Network Security Types
Enqryption
Testing Technique
Types of Network Testing
QUIZ
ITSM
ITIL Service life cycle
Service Level Agreement
Incident Request and Service request
QUIZ
Microsoft Office 365 and Microsoft Outlook
Microsoft office 365 Benefits
Types Of OFFICE 365 Licenses
Add and Configure users in Admin Center
Microsoft Outlook
POP3 Vs IMAP mail Server
Outlook Troubleshooting
Lab: Microsoft Office 365 and Microsoft Outlook
Quiz
Virus
Malicious Software
Malicious Software Types
Virus Protection
Quiz
FIREWALL
FIREWALL HISTORY
FIREWALL TYPES
How Firewall Work
FIREWALL APPLICATION
QUIZ
Incident Management
Incident Management Activities
Incident Management I/O & O/P
Benefits
Road Blocks
Roles and Responsibilities
QUIZ
Career certifications validate expertise in a specific field, enhancing credibility and job prospects. Investing in relevant certifications can set you apart in a competitive job market. Let me know if you need recommendations!
Career certifications validate expertise in a specific field, enhancing credibility and job prospects. Investing in relevant certifications can set you apart in a competitive job market. Let me know if you need recommendations!
Career certifications validate expertise in a specific field, enhancing credibility and job prospects. Investing in relevant certifications can set you apart in a competitive job market. Let me know if you need recommendations!
Career certifications validate expertise in a specific field, enhancing credibility and job prospects. Investing in relevant certifications can set you apart in a competitive job market. Let me know if you need recommendations!
Career certifications validate expertise in a specific field, enhancing credibility and job prospects. Investing in relevant certifications can set you apart in a competitive job market. Let me know if you need recommendations!
ITIL 4 certification is a globally recognized credential that validates your expertise in IT service management. It covers Foundation, Managing Professional, and Strategic Leader levels, demonstrating proficiency in ITSM practices, service delivery, and business alignment.
